In order to guarantee the safety and health of all pets, parent clients and the staff of Daytime Dogs, we have set the following guidelines which apply to all clients and their pets:

Privacy and Confidentiality
We will not disclose to third parties any of our client's personal information including the client's name, phone number, address, email, or dog's information, without the expressed consent of the client. We also respect the privacy of a client's home and will restrict our activities to only the areas we need to access in order to take care of your pet.

 Vaccinations
All dogs must be current on their vaccinations prior to Daytime Dogs commencing services of any kind. Owners must submit written verification that their dogs are current have up to date Distemper, Parvovirus and Parainfluenza (DHPP) vaccinations. Rabies vaccination is required for all dogs over 4 months of age. These vaccines can be either for 1 or 3 year duration. If your dog will be participating in either Doggie Day Care, overnight cage-free boarding or a Daytime Dog Adventure, a Bordatella vaccine is also required.

All cats must be current and have up to date Feline Viral Rhinotracheitis, Calcivirus and Panleukopenia (FVRCP) as well as Rabies vaccination. All can be either one or three year vaccines.

All dogs and cats are required to have and be up to date on monthly flea and tick medication.

All dogs and cats must be in good health. Owners/Clients must certify that their dog(s) are in good health and have been free from any condition that could potentially jeopardize other dogs. Owners must certify that their dog(s) have not been ill with a communicable condition in the past 30 days, including fleas or ticks. All dogs must be non-aggressive and not food protective. Owners must certify that their dogs have not harmed or exhibited any aggressive or threatening behavior towards any person or other dogs.

Refusal of Service
Daytime Dogs reserves the right to refuse service to any client. We will not condone or engage in any activities we feel are an abusive means of training, including, but not limited to: food or water deprivation and infliction of physical pain.

24-hour cancellation policy
Reservations are required for participation in any of our filed services. Cancellations not made by 24 hours prior to the scheduled activity will be charged one half of the applicable rate for that service.

Payment
Payments for any and all services are due at the time service is rendered. Personal checks from local banks as well as credit card payments are accepted. Regular weekly clients may be invoiced on a monthly or semi-monthly basis.

Weekend Surcharge
On weekends (Saturday and Sunday), an additional surcharge of $5 per visit is applied.

Holiday Surcharge
On the following holidays, an additional surcharge of $10 per visit is applied.
New Year’s Day
Easter
Memorial Day (observed)
Independence Day
Labor Day
Thanksgiving
Christmas